Contact Us

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Refund Policy

Lessons

Big League Training does not provide refunds for unused lessons. Lessons that need to be canceled due to injury or  sickness will be postponed and placed back into the customer's account. A lesson may be postponed by the customer 48 or more hours before the scheduled lesson. Lessons postponed by an instructor will be rescheduled and not refunded. If the customer is having difficulty rescheduling a lesson with the original instructor, we will reschedule that lesson with a comparable  instructor. Customers will be charged for any lesson not completed due to a student's failure to show.

Camps and Clinics

Big League Training will issue a full refund  for any camp or clinic up to 14 days before the first day of the  program. If you need to cancel after the 14-day period, we will issue a credit for any Big League Training program.

Privacy Policy

This privacy notice discloses the privacy practices for Big League Training.  This privacy notice applies solely to information collected by this web site.  It will notify you of the following: 

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.   
3. The security procedures in place to protect the misuse of your information.  
4. How you can correct any inaccuracies in the information. 

• We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via  email or other direct contact from you.  We will not sell or rent this information to anyone. 
• We  will use your information to respond to you, regarding the reason you  contacted us.  We will not share your information with any third party  outside of our organization, other than as necessary to fulfill your  request, e.g. to ship an order.
• We  may contact you via email in the future to tell you about specials, new  products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time.  You may do so  by unsubscribing from any emails via the link at the bottom of them or by replying "stop" to any texts.

We take precautions to protect your information.  When you submit  sensitive information via the website, your information is protected  both online and offline.  Wherever  we collect sensitive information (such as credit card data), that  information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a closed lock icon at the bottom of your web  browser, or looking for "https" at the beginning of the address of the web page. While we use  encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer  service) are granted access to personally identifiable information.  The computers/servers in which we store personally identifiable information are kept in a secure environment.  If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 636-685-0078 or via email.